Privacy Policy

At Fixo Crate, we value your privacy and are committed to protecting your personal information. This Privacy Policy outlines how we collect, use, and safeguard your information when you visit our website or make a purchase.

🔍 What Information We Collect

When you visit www.fixocrate.com, we may collect the following types of information:

1. Personal Information:

  • Name
  • Email address
  • Shipping and billing address
  • Phone number
  • Payment information (processed securely through Shopify or third-party providers)

2. Device Information:

  • IP address
  • Browser type
  • Time zone
  • Cookies and browsing behavior on our site

💡 How We Use Your Information

We use your information to:

  • Fulfill and manage your orders
  • Communicate with you about your purchase
  • Provide customer support
  • Improve our website and user experience
  • Send promotional emails (only if you’ve opted in)
  • Detect and prevent fraud or abuse

💳 Payment Security

All payment transactions are securely processed through Shopify Payments or other trusted payment gateways. We do not store your full credit card information on our servers.

🍪 Cookies

We use cookies and similar tracking technologies to:

  • Remember your preferences
  • Understand how you use our site
  • Provide a more personalized experience

You can disable cookies in your browser settings, but this may affect the functionality of the site.

📤 Sharing Your Information

We do not sell, rent, or trade your personal information. However, we may share your data with trusted third parties to operate our store, such as:

  • Shopify (our eCommerce platform)
  • Payment processors
  • Shipping providers
  • Email marketing services (only with your consent)

We only share information necessary for these services to function properly.

🌍 International Users

If you’re visiting our site from outside your country of residence, your information may be transferred, stored, and processed in the country where our servers or third parties are located (typically the United States or Canada).

👶 Children's Privacy

Our site is not intended for individuals under the age of 13. We do not knowingly collect personal information from children.

🔒 Your Rights

Depending on your location, you may have the right to:

  • Access, correct, or delete your personal data
  • Object to processing
  • Withdraw consent
  • File a complaint with your local data protection authority

To make a request, please contact us at info@fixocrate.com.

🔄 Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated revision date. Continued use of the website after changes means you accept the new terms.

📬 Contact Us

If you have any questions about this Privacy Policy or how your data is handled, please contact us at:
📧 info@fixocrate.com